Ordering and Delivery
Whilst we can’t guarantee to price match, we will always to our best to match a price should it be on a like for like basis.
Through this website we accept Visa, Mastercard, Maestro and American Express. We offer 4 difference finance options provided through Dekopay. And on request we can accept bank transfers.
Yes we do. The finance is offered via Dekopay our finance partners. To find our more about the different finance options please click here.
Normally our jewellery is all made to order just for you. We don’t employ mass production methods we focus on quality and delivery is typically 4-5 weeks. Should you want it sooner just ask us and we will try our best to speed that up. Alternative if your selecting from our ready-made collection delivery is typically 5 days or less.
We deliver to many countries all over the world please see our delivery page for further information on this. All deliveries of new orders is always free to all locations we ship to.
We offer a full 30 days from receipt of the order. The only condition is that it has not been worn, used or damaged in any way. It must be in the same condition that it was received, or we won’t’ be able to offer a return.
Yes indeed we offer an exchange service similar to our returns, its 30 days from receipt of the order on the condition the jewellery is in original condition. If the new item is less expensive, we will refund the difference and if its more then just the difference would be payable. There might be a delivery change should it be outside the United Kingdom.